Privacy Policy

1. Information We Collect

Casino Montreal Suite Service is designed to offer a simple and convenient in-room service experience. Depending on how you use the app, we may collect the following information:

• Basic order details: items requested, delivery preferences, and room number (if provided by you).
• Device information: such as device model and operating system version for performance and troubleshooting.
• Anonymous usage data: used to help improve app features, reliability, and user experience.

No personally identifiable information (such as your name, address, phone number, or contact details) is collected unless you directly supply it for support or order fulfillment.

2. How We Use Information

Any information collected is used only to:

• Process and deliver room service requests.
• Provide technical or customer support.
• Improve app functionality through anonymous usage analysis.

We do not sell, rent, or share your data with external advertising companies or marketing platforms.

3. Data Sharing

Casino Montreal Suite Service may share limited, necessary information with hotel service systems or internal order management tools only to fulfill your service requests.

All shared data is used strictly for operational purposes and handled under appropriate confidentiality and security measures.

We do not share any personal information with advertisers or tracking services.

4. Third-Party Services

If the app integrates with third-party systems (for example, hotel management software or payment processors), those services may handle data according to their own privacy policies.

We ensure any partners follow industry-standard privacy and security requirements.

5. Data Security

Immersiv Games LTD uses appropriate technical and procedural safeguards to protect all information handled by the app.

Although no system can guarantee perfect security, we regularly update procedures to maintain high protection standards.

6. Children's Privacy

The app is intended for hotel guests and is not directed toward children under 16. We do not knowingly collect or store information from minors.

7. Changes to This Policy

This Privacy Policy may be updated periodically. Revised versions will appear in the app or on its App Store listing.

Continued use of the app after updates constitutes acceptance of the modified policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact: