End-User License Agreement

Last Updated: December 5, 2025

Please read this End-User License Agreement ("Agreement") carefully before downloading or using the Casino Montreal Suite Service mobile application ("App").

By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not download, install, or use the App.

1. License Grant

Casino Montreal Suite Service ("Company," "we," "our," or "us") grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the App solely for your personal, non-commercial purposes, strictly in accordance with this Agreement and our Terms of Service.

2. Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the App
  • Copy or use the App for any purpose other than as permitted under this Agreement
  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the App
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers, or licensors
  • Use the App in any way that violates any applicable federal, state, local, or international law or regulation
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the App

3. Intellectual Property Rights

The App and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Casino Montreal Suite Service and its licensors. The App is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

4. User Account and Responsibilities

To use certain features of the App, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Immediately notify us of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

5. In-App Purchases and Payments

The App may offer in-app services such as room service orders, mini-bar purchases, or other paid services. All payments are processed securely through approved payment providers. You agree to pay all charges incurred through your account at the prices in effect when such charges are incurred. All fees are non-refundable unless otherwise stated.

6. Privacy and Data Collection

Your use of the App is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

7. Updates and Modifications

The Company reserves the right to modify, suspend, or discontinue the App (or any part thereof) at any time with or without notice. We may also provide updates or upgrades to the App from time to time. You agree that we have no obligation to provide any updates or to continue to provide or enable any particular features or functionality.

8. Termination

This Agreement is effective until terminated by you or the Company. We may, in our sole discretion, at any time and for any or no reason, suspend or terminate this Agreement and your access to the App with or without prior notice. Upon termination:

  • All rights granted to you under this Agreement will immediately cease
  • You must immediately cease all use of the App and delete all copies from your devices
  • Sections that by their nature should survive termination shall survive

9. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The App will function uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • The App is free of viruses or other harmful components
  • The results of using the App will meet your requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the App
  • Any conduct or content of any third party on the App
  • Any content obtained from the App
  • Unauthorized access, use, or alteration of your transmissions or content

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Agreement or your use of the App.

12. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Montreal, Quebec, Canada.

13. Changes to This Agreement

We reserve the right to modify or replace this Agreement at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the App after any revisions become effective, you agree to be bound by the revised terms.

14. Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Waiver

No waiver by the Company of any term or condition set forth in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.

16. Entire Agreement

This Agreement, together with our Privacy Policy and Terms of Service, constitutes the entire agreement between you and Casino Montreal Suite Service regarding your use of the App and supersedes all prior and contemporaneous written or oral agreements between you and the Company.

17. Contact Information

If you have any questions about this Agreement, please contact us:

  • Email: legal@casinomontrealsuites.com
  • Address: Casino de MontrĂ©al, 1 Avenue du Casino, Montreal, QC H3C 4W7, Canada
  • Phone: +1 (514) 392-2746

18. Apple App Store Additional Terms

If you downloaded the App from the Apple App Store, you acknowledge and agree that:

  • This Agreement is concluded between you and Casino Montreal Suite Service only, and not with Apple Inc.
  • Apple has no obligation to furnish any maintenance and support services with respect to the App
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App
  • Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App
  • Apple and its subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of this Agreement, Apple will have the right to enforce this Agreement against you as a third-party beneficiary thereof

By downloading and using the Casino Montreal Suite Service App, you acknowledge that you have read this Agreement, understood it, and agree to be bound by its terms and conditions.

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